Frequently Asked Questions
How long do I have use of the dumpster?
Our rental agreement is for a 14 day of use for each time we deliver a new dumpster. If you have a special request, please call our office and speak with a representative.
What can I put in a roll off?
The sole purpose of the dumpster is to dispose of construction and demolition debris such as rubble, dirt, concrete, asphalt, and plasterboard, as well as miscellaneous home furnishings, books, clothes, toys, furniture, trees, brush and yard debris.
What can NOT be put in a roll off?
Customer is not to disposed of air conditioners, refrigerators, appliances or anything containing CFCs or HCFC refrigerant, contaminated soil, barrels, drums, toxic chemicals, or medical hazardous waste, garbage or perishables (municipal waste), yard debris, liquid loads, tire, batteries, fluorescent light ballast or bulbs, radioactive material, creosote timbers, or paper more than 10% of load. Contact our office for special exceptions.
Do I need to meet the driver when the dumpster is delivered?
YES. The customer must be available to meet the driver to assist in placing the box in the appropriate spot, sign for the box, and make arrangements for payment unless prior arrangements have been made.
Is there a weight limit?
Yes, 9 tons, or 18,000 lbs. is the maximum allowed.
How do we pay for a roll-off?
We are strictly a pay-on-delivery company. Cash, checks, or credit cards are accepted.
Do I need to reserve a container ahead of time?
Yes, please call two business days in advance, depending on the demand.
How many roll-offs do you have available?
We have hundreds of containers.
What sizes and dimensions are available?
10 yd., 15 yd., 20 yd., 30 yd., 40 yd.
Do you deliver and pick-up the roll-offs?
YES, the delivery and pickup of the containers is included.
Are there any disposal fees?
All disposal fees will be included in your quote. Please call our office for pricing.
What is the service area for your roll-offs?
We provide roll-offs in the Greater Washington Metropolitan Area.
Can roll-offs be delivered and used outside of your service area?
YES, please call our office.
How long has Metro Roll Offs been in business?
We have been in business since 2003.
What type of clients does Metro Roll Offs serve?
Our customers include, but are not limited to, General Contractors for public and government projects, homeowners and commercial property management groups.
What is the turn-around time for delivery, removal and return?
In most cases, all we need is 3 to 24 hours notice.
What sets Metro apart from their competition?
We will do whatever it takes to provide the best service possible to our customers.
Metro Roll Offs, did a great job for us!! They brought the box the day after I ordered it, and they even offered to bring it the day I ordered, however I wasn't ready for the box yet. They do not have a press one or press two for this and that phone line, its a real person right off the bat!! VERY FAST RELIABLE SERVICE ASK FOR JEFF OR SEAN
Message Sent. Thank you for contacting us. We will be in touch with you shortly.
|Mon - Fri:||6:00am - 5:00pm|
|Sat:||Open all day|